Terms and Conditions
Terms & Conditions
Issued by Adrenalize Ltd
This Terms and Conditions document governs the use of Off The Edge Online Service (the Service) including shopping and participation in promotions run by Off The Edge You can access this Agreement at any time from the bottom of any page of the site.
Shopping Terms & Conditions
Purchasing from offtheedge.co.nz
Off The Edge shopping gives customers convenient, quick, easy and secure shopping.
Products displayed on the site shopping areas can be purchased using secure online Mastercard, Visa, Diners Club and American Express transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.
You will be asked to register as a member of offtheedge.co.nz. your shopping address details will be filed saving you the effort of entering these details each time you checkout.
Pricing
All prices in the shopping areas are in
New Zealand
dollars (NZ$) and include GST (12.5% sales tax). All prices are correct at time of publication; however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.
Security We use the secure Hosted Payment page solution from Paypal to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.
Paypal is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant:
Contact Details
If you have any queries regarding shopping with Off The Edge.co.nz, please email offtheedge.co.nz or call 07 348 9555
Use of the Service by You
Your right to use the Service is personal to you. You may not authorize others to use the Service, and you are responsible for all of your own use of the Service.
You may not download, modify, transmit, or otherwise us any material from the Service for public or commercial purposes.
The Service's content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.
Other than connecting to Off The Edge servers by HTTP requests using a web browser, you may not attempt to gain access to Off The Edge servers by any means, including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.
You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others? use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Off The Edge and/or the Service.
Copyright
Off The Edge is a trade mark of Adrenalize Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by Adrenalize Limited.
Children
Off The Edge will over time provide content and information which children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.
Disclaimer
This Service provides general information about Offtheedge.co.nz and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Off The Edge, its subsidiaries and the services and products they offer. Off The Edge reserves the right to change, delete or move any of the material on the Service at any time without notice.
Returns Policy A full refund will be provided to any goods returned to our warehouse, unopened in their original packaging and within 30 days. Shipping expenses, in both directions, are not refundable.
If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
After 30 days returns and refunds are subject to manufacturers warranty.
Privacy The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
Delivery Times We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 28 days for delivery domestically and internationally.
